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Why Customer Experience Is Paramount To Your Retail Business

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” - Henry Ford Customer service isn’t just about delivering a good experience for customers, it should be an all encompassing attitude by you as a service and product provider.

Discover SMS’s Traffic Solutions at the CQCD 21st Retail Show

SMS Storetraffic was recently in attendance at the CQCD trade expo held at the Palais des Congrès, Montreal the 18th and 19th of March. The Annual Retail Convention is in its 21st year in 2014 and the Convention brought together over 900 participants.
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