Get in touch :

Sales : +1 (877) 521-8575
Support : Chat With Us
FREE DEMO

0

Sales : +1 (877) 521-8575
Support : Chat With Us

0

Free demo

Privacy Statement (BR)

This privacy statement was last updated on April 14, 2026 and applies to citizens and legal permanent residents of Brazil.

In this privacy statement, we explain what we do with the data we obtain about you via https://storetraffic.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • Geolocation data
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • IP Address

The basis on which we may process these data is:

Retention period

We determine the retention period according to fixed objective criteria: Contact and lead data is retained for as long as a legitimate business relationship exists or may reasonably be pursued. Data is deleted upon request or when it becomes clear no business relationship will result.

1.2 Payments

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data upon termination of the service for the following number of months: 84

1.3 Newsletters

For this purpose we use the following data:

  • An email address
  • A first and last name
  • Account name or alias
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

The basis on which we may process these data is:

Retention period

We retain this data until the service is terminated.

1.4 To support services or products that a customer wants to buy or has purchased

For this purpose we use the following data:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

The basis on which we may process these data is:

Upon the provision of consent.

Retention period

We retain this data upon termination of the service for the following number of months: 84

1.5 Compiling and analyzing statistics for website improvement.

For this purpose we use the following data:

  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

The basis on which we may process these data is:

It is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

Retention period

Upon termination of the service we retain this data for the following period: 26 Months.

1.6 To be able to offer personalized products and services

For this purpose we use the following data:

  • An email address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • IP Address

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We determine the retention period according to fixed objective criteria: Data used for personalization and advertising is retained for as long as an active business relationship exists or advertising campaigns are ongoing, and deleted or anonymized when no longer relevant.

1.7 To be able to comply with legal obligations

For this purpose we use the following data:

  • An email address
  • IP Address
  • Geolocation data
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

The basis on which we may process these data is:

It is necessary for the execution of a contract or preliminary procedures related to a contract to which the data subject is a party.

Retention period

We retain this data upon termination of the service for the following number of months: 84

2. What if you don't provide us with your personal information?

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Sharing with other parties

We only share this data with operators and with other third parties for which consent must be obtained.

Operators

Name: ActiveCampaign
Country: USA
Purpose: Email marketing and CRM automation
Name: Stripe
Country: USA
Purpose: Payment processing
Name: Cloudflare
Country: USA
Purpose: CDN, DDoS protection, security
Name: Microsoft
Country: USA
Purpose: Cloud services (Azure, Exchange, OneDrive, Business Central)
Name: WooCommerce
Country: USA
Purpose: E-commerce platform
Name: LiveChat
Country: Poland
Purpose: Sales support chat
Name: Calendly
Country: USA
Purpose: Meeting and demo scheduling
Name: Elfsight
Country: USA
Purpose: Widget hosting and display
Name: Cloudways
Country: Malta - Toronto Server
Purpose: Web hosting and server infrastructure
Name: Staxbill
Country: Canada & USA
Purpose: Recurring Billing Management

Third parties

Name: Google Analytics
Country: USA
Purpose: Website analytics and visitor tracking
Data: IP address, device data, browsing behavior, pages visitedName: Google Ads
Country: USA
Purpose: Advertising and conversion tracking
Data: IP address, ad interaction data, conversion eventsName: Meta (Facebook)
Country: USA
Purpose: Social media advertising and retargeting
Data: IP address, pixel tracking data, browsing behaviorName: LinkedIn
Country: USA
Purpose: Professional advertising and analytics
Data: IP address, ad interaction data, professional profile data

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy. 

5. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. Your rights with respect to personal data:

  • confirmation of the existence of processing;
  • access to data;
  • correction of incomplete, inaccurate, or outdated data;
  • anonymization, blocking, or deletion of unnecessary, excessive, or processed data in disagreement with the provisions of the General Law for the Protection of Personal Data (LGPD);
  • portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
  • deletion of personal data processed with the consent of the holder, except in the cases provided for in art. 16 of the General Law for the Protection of Personal Data (LGPD);
  • information on public and private entities with which the controller shared data;
  • information on the possibility of not providing consent and on the consequences of denial.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Privacy Statement.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

10. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the National Data Protection Authority (ANPD):


Autoridade Nacional de Proteção de Dados

Esplanada dos Ministérios,
Bloco C,
2º andar,
CEP 70297-400 - Brasília – DF.
Website

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

St. Michael Strategies Inc. dba SMS Storetraffic
86 boul. St-Luc, Suite 230, St-Jean-sur-Richelieu, QC, Canada, J3A1G1
Canada
Website: https://storetraffic.com
Email: privoff@ex.comstoretraffic.com
Phone number: 450-658-5148

13. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

×

Annex

SMS Storetraffic Product Specific Privacy Information & Additional Clarifications

 

About Our Business and the Data We Collect

SMS Storetraffic ("SMS", "we", "our") operates the storetraffic.com website, the T.M.A.S. Platform, the iOS/Android Storetraffic App, and help.storetraffic.com (collectively, the "Service").

 

Our hardware and software products are sold exclusively to businesses. The information we ask you to provide is professional in nature. While using our Service, users should input business information only and not personal data. To ensure we control and report correctly on who accesses information stored in our Software Platforms, we log IP addresses, time and date of login, device type, OS version and browser version.

Regardless of the above, we protect any data we collect, including professional email addresses, business phone numbers, and first and last names. We understand that some users may unintentionally input personal data even if it is not required or intended while using our Service; we therefore always protect any data we collect.

 

Industry Benchmarks

We may use anonymized and aggregated business data from our Customers to provide industry benchmarks, such as traffic trends and averages. We compile and deliver these benchmarks only when full anonymity can be assured. We do not use any personally identifiable data in these benchmarks.

 

Cross-Border Data Transfers

We use third-party cloud services and software, which means data may sometimes be stored in locations other than the Province of Quebec, Canada, where our business is headquartered. We take great care in selecting third-party cloud services and software to ensure the security and privacy of all business data collected.

 

Cookies and Regional Consent

Among our services, only the storetraffic.com website uses cookies that may contain personally identifiable information, and only if you allow it. Our other platforms (T.M.A.S. Platform, iOS/Android Storetraffic App, help.storetraffic.com) make minimal use of cookies and do not collect personal data through them.

For visitors from the European Union, the United Kingdom, Canada, or other jurisdictions where required by law, performance and third-party cookies will only be activated if you expressly allow them (Opt-In). In certain US states where third-party cookies are considered a "sale" of personal information, you will be presented with a means to refuse them (Opt-Out).

 

Payment Processing

We do not store or collect payment card details. Payment information is provided directly to our third-party payment processors, who are PCI-DSS compliant. Our payment processors are: