Next-gen, bidirectional (IN/OUT), fully wireless people counter installs in minutes and fits seamlessly in entrances.
Included: 3D Scope II LC sensor, covers for recessed and ceiling mounted installation, PoE Injector, expert remote calibration
Smart, innovative stereoscopic people counter with precise image processing and feature-rich application.
Peace of mind comes standard with each one of our
people counter plans:
Comes with Storetraffic’s exclusive iOS & Android app. Get your foot traffic data in the palm of your hand, from anywhere, at any time.
PEARL:
499.95
per device
+
SOFTWARE:
0
Free iOS/Android app
Total: one payment of
USD 499.95 + Free Software
Traffic numbers update every hour on your app.
View the number of entries and exits for each hour.
Get your foot traffic numbers in the palm of your hand with Storetraffic’s exclusive and free smartphone app. The single user can be logged in to 2 different smartphones/tablets concurrently.
USD 499.95
Unleash the power of the T.M.A.S. platform. Ideal for libraries, museums, places of worship, education facilities, real estate, casinos, etc.
Initial Payment of USD 528.90
including 1 month of software
USD 528.90
Leverage powerful features specifically designed to help retailers drive sales and optimize their business.
Initial Payment of USD 540.20
including 1 month of software
The only tool you need to reach your sales goals: analyze previous data and forecast results by simulating the effect of traffic, conversion rate, average sales and staffing on your sales.
Over 20 report options that connect with POS data to provide insights into your daily and weekly KPI’s.
Kind of an Excel guru are you? Slice and dice your data the way you want to and collect your business insights.
USD 540.20
Live Occupancy
Adds the benefit of real-time traffic updates. Perfect for Live Occupancy control.
Initial Payment of USD 551.60
including 1 month of software
Enjoy all the features of the RETAIL plan and add the following.
No update intervals. Your traffic data changes in real time as people enter or exit—each count is logged at the exact time it occurs.
Control foot traffic automatically, in real-time, with a Come In/Stop screen you can display on a TV or tablet.
Access your occupancy level in real time, from anywhere, on your mobile device.
Get accurate occupancy for a location, a building or a room, even when they have several entrances.
Ensure compliance with regulations thanks to on-demand or scheduled occupancy reports.
Users with the appropriate access level can manually adjust occupancy results directly from the App or from T.M.A.S.—e.g. to exclude employees from counts.
Updates within 5 seconds when someone walks in or out, ensuring optimal monitoring of social distancing and occupancy measures.
USD 551.60
Unleash the power of the T.M.A.S. platform. Ideal for libraries, museums, places of worship, education facilities, real estate, casinos, etc.
Initial Payment of USD 734.95
including 1 year of software
USD 734.95
Leverage powerful features specifically designed to help retailers drive sales and optimize their business.
Initial Payment of USD 858.55
including 1 year of software
The only tool you need to reach your sales goals: analyze previous data and forecast results by simulating the effect of traffic, conversion rate, average sales and staffing on your sales.
Over 20 report options that connect with POS data to provide insights into your daily and weekly KPI’s.
Kind of an Excel guru are you? Slice and dice your data the way you want to and collect your business insights.
USD 858.55
Live Occupancy
Adds the benefit of real-time traffic updates. Perfect for Live Occupancy control.
Initial Payment of USD 983.35
including 1 year of software
Enjoy all the features of the RETAIL plan and add the following.
No update intervals. Your traffic data changes in real time as people enter or exit—each count is logged at the exact time it occurs.
Control foot traffic automatically, in real-time, with a Come In/Stop screen you can display on a TV or tablet.
Access your occupancy level in real time, from anywhere, on your mobile device.
Get accurate occupancy for a location, a building or a room, even when they have several entrances.
Ensure compliance with regulations thanks to on-demand or scheduled occupancy reports.
Users with the appropriate access level can manually adjust occupancy results directly from the App or from T.M.A.S.—e.g. to exclude employees from counts.
Updates within 5 seconds when someone walks in or out, ensuring optimal monitoring of social distancing and occupancy measures.
USD 983.35
Unleash the power of the T.M.A.S. platform. Ideal for libraries, museums, places of worship, education facilities, real estate, casinos, etc.
Initial Payment of USD 1,118.15
including 3 years of software
USD 1,118.15
Leverage powerful features specifically designed to help retailers drive sales and optimize their business.
Initial Payment of USD 1,478.15
including 3 years of software
The only tool you need to reach your sales goals: analyze previous data and forecast results by simulating the effect of traffic, conversion rate, average sales and staffing on your sales.
Over 20 report options that connect with POS data to provide insights into your daily and weekly KPI’s.
Kind of an Excel guru are you? Slice and dice your data the way you want to and collect your business insights.
USD 1,478.15
Live Occupancy
Adds the benefit of real-time traffic updates. Perfect for Live Occupancy control.
Initial Payment of USD 1,838.15
including 3 years of software
Enjoy all the features of the RETAIL plan and add the following.
No update intervals. Your traffic data changes in real time as people enter or exit—each count is logged at the exact time it occurs.
Control foot traffic automatically, in real-time, with a Come In/Stop screen you can display on a TV or tablet.
Access your occupancy level in real time, from anywhere, on your mobile device.
Get accurate occupancy for a location, a building or a room, even when they have several entrances.
Ensure compliance with regulations thanks to on-demand or scheduled occupancy reports.
Users with the appropriate access level can manually adjust occupancy results directly from the App or from T.M.A.S.—e.g. to exclude employees from counts.
Updates within 5 seconds when someone walks in or out, ensuring optimal monitoring of social distancing and occupancy measures.
USD 1,838.15
Comes with Storetraffic’s exclusive iOS & Android app. Get your foot traffic data in the palm of your hand, from anywhere, at any time.
3D SCOPE II LC:
1149.95
per device
+
SOFTWARE:
0
Free iOS/Android app
Total: one payment of
USD 1,149.95 + Free Software
Traffic numbers update every hour on your app.
View the number of entries and exits for each hour.
Get your foot traffic numbers in the palm of your hand with Storetraffic’s exclusive and free smartphone app. The single user can be logged in to 2 different smartphones/tablets concurrently.
USD 1,149.95
Unleash the power of the T.M.A.S. platform. Ideal for libraries, museums, places of worship, education facilities, real estate, casinos, etc.
Initial Payment of USD 1,178.90
including 1 month of software
USD 1,178.90
Leverage powerful features specifically designed to help retailers drive sales and optimize their business.
Initial Payment of USD 1,190.20
including 1 month of software
The only tool you need to reach your sales goals: analyze previous data and forecast results by simulating the effect of traffic, conversion rate, average sales and staffing on your sales.
Over 20 report options that connect with POS data to provide insights into your daily and weekly KPI’s.
Kind of an Excel guru are you? Slice and dice your data the way you want to and collect your business insights.
USD 1,190.20
Live Occupancy
Adds the benefit of real-time traffic updates. Perfect for Live Occupancy control.
Initial Payment of USD 1,201.60
including 1 month of software
Enjoy all the features of the RETAIL plan and add the following.
No update intervals. Your traffic data changes in real time as people enter or exit—each count is logged at the exact time it occurs.
Control foot traffic automatically, in real-time, with a Come In/Stop screen you can display on a TV or tablet.
Access your occupancy level in real time, from anywhere, on your mobile device.
Get accurate occupancy for a location, a building or a room, even when they have several entrances.
Ensure compliance with regulations thanks to on-demand or scheduled occupancy reports.
Users with the appropriate access level can manually adjust occupancy results directly from the App or from T.M.A.S.—e.g. to exclude employees from counts.
Updates within 5 seconds when someone walks in or out, ensuring optimal monitoring of social distancing and occupancy measures.
USD 1,201.60
Unleash the power of the T.M.A.S. platform. Ideal for libraries, museums, places of worship, education facilities, real estate, casinos, etc.
Initial Payment of USD 1,284.95
including 1 year of software
USD 1,284.95
Leverage powerful features specifically designed to help retailers drive sales and optimize their business.
Initial Payment of USD 1,408.55
including 1 year of software
The only tool you need to reach your sales goals: analyze previous data and forecast results by simulating the effect of traffic, conversion rate, average sales and staffing on your sales.
Over 20 report options that connect with POS data to provide insights into your daily and weekly KPI’s.
Kind of an Excel guru are you? Slice and dice your data the way you want to and collect your business insights.
USD 1,408.55
Live Occupancy
Adds the benefit of real-time traffic updates. Perfect for Live Occupancy control.
Initial Payment of USD 1,533.35
including 1 year of software
Enjoy all the features of the RETAIL plan and add the following.
No update intervals. Your traffic data changes in real time as people enter or exit—each count is logged at the exact time it occurs.
Control foot traffic automatically, in real-time, with a Come In/Stop screen you can display on a TV or tablet.
Access your occupancy level in real time, from anywhere, on your mobile device.
Get accurate occupancy for a location, a building or a room, even when they have several entrances.
Ensure compliance with regulations thanks to on-demand or scheduled occupancy reports.
Users with the appropriate access level can manually adjust occupancy results directly from the App or from T.M.A.S.—e.g. to exclude employees from counts.
Updates within 5 seconds when someone walks in or out, ensuring optimal monitoring of social distancing and occupancy measures.
USD 1,533.35
Unleash the power of the T.M.A.S. platform. Ideal for libraries, museums, places of worship, education facilities, real estate, casinos, etc.
Initial Payment of USD 1,618.15
including 3 years of software
USD 1,618.15
Leverage powerful features specifically designed to help retailers drive sales and optimize their business.
Initial Payment of USD 1,978.15
including 3 years of software
The only tool you need to reach your sales goals: analyze previous data and forecast results by simulating the effect of traffic, conversion rate, average sales and staffing on your sales.
Over 20 report options that connect with POS data to provide insights into your daily and weekly KPI’s.
Kind of an Excel guru are you? Slice and dice your data the way you want to and collect your business insights.
USD 1,978.15
Live Occupancy
Adds the benefit of real-time traffic updates. Perfect for Live Occupancy control.
Initial Payment of USD 2,338.15
including 3 years of software
Enjoy all the features of the RETAIL plan and add the following.
No update intervals. Your traffic data changes in real time as people enter or exit—each count is logged at the exact time it occurs.
Control foot traffic automatically, in real-time, with a Come In/Stop screen you can display on a TV or tablet.
Access your occupancy level in real time, from anywhere, on your mobile device.
Get accurate occupancy for a location, a building or a room, even when they have several entrances.
Ensure compliance with regulations thanks to on-demand or scheduled occupancy reports.
Users with the appropriate access level can manually adjust occupancy results directly from the App or from T.M.A.S.—e.g. to exclude employees from counts.
Updates within 5 seconds when someone walks in or out, ensuring optimal monitoring of social distancing and occupancy measures.
USD 2,338.15
Our solutions are designed to make your people counting endeavors easy and worry-free. This philosophy applies to the entire Storetraffic customer experience.
See below to get clear answers to common questions. Still unsure? Contact us now, and we’ll get back to you quickly.
Purchases via our website, regardless of the People counting Plan, come with a 30-day money-back guarantee. 100% of the charges are refunded. Refunds are processed on receipt of the unit at Storetraffic’s office.
Return shipping costs will be assumed by SMS Storetraffic for returns initiated from the USA and Canada only. For more information on our Return policy, including International orders, visit our Shipping and Return Policy page.
Good to know: the 30-day money-back guarantee does not apply to orders of 10 units or more. If you require a large number of people counters, we recommend testing a unit (or a few) of the desired system before placing a large order.
If you’re not sure which people counter you should pick, remember to contact us or book a demo. Our team will help you determine the optimal option for your needs.
Everything you need! PEARL comes with pre-installed AA batteries, mounting brackets with peel-and-stick tape already in place, and a special tool to press the hidden setup button. In other words: PEARL is ready to be installed in just a few minutes—simply download the app and follow the steps.
The 3D SCOPE II LC package includes the HDR camera, a set of covers for recessed or surface mounting, a Power-over-Ethernet (PoE) injector and a professional-grade remote calibration.
Our efficient order management process comes with the added benefit of free priority shipping with UPS or Amazon for purchases shipped to locations in the USA or Canada.
Typically, you’ll receive your package within 3 to 4 business days from the date you placed your order.
For more information on international orders, please visit our Shipping and policy page.
Indeed we do! Every first-time customer who purchases a STANDARD, RETAIL, or REAL-TIME Plan will receive a personal introductory training & onboarding session. Still haven’t booked your session? Click here
Included in Storetraffic’s 30-day money-back guarantee is the option to downgrade your Plan or people counter at any time within the first 30 days. The first month’s fee will be adjusted accordingly.
After the first 30 days, you can downgrade your software Plan at the end of the term, or at any time if you’re on a Monthly No Contract Plan.
Included in Storetraffic’s 30-day money-back guarantee is the option to upgrade your Plan or people counter at any time within the first 30 days. The first month’s fee will be adjusted accordingly.
We also provide you a 3-month period to firm up your choice. During those first 90 days, you may upgrade:
In any case, you’ll still get all applicable discounts.
Example: 2 months ago, you purchased a STANDARD Plan for 1 year with the PEARL People Counter. You now want to upgrade to 3D SCOPE II LC with the REAL-TIME Plan for 3 years. Not a problem. You’ll only need to pay for the price difference between the two options.
After the first 3 months, you can also upgrade from PEARL to 3D SCOPE II LC at any time. You’ll pay the price listed for the 3D SCOPE II LC People Counter as per your current software Plan, for as long as this Plan is active. You may also upgrade your software Plan by paying the difference for the term’s remaining.
Example: 9 months ago, you purchased a 1-year STANDARD Plan with the PEARL device. You now want to upgrade to 3D SCOPE II LC. As long as the Plan is active, you’ll simply need to pay the cost of the 3D SCOPE II LC People Counter to upgrade.
You can add devices at any time, but the software Plan needs to be the same. However, the terms and the type of equipment can be different and will work together seamlessly. Good to know: if there are issues with your selection, our customer service department will contact you directly.
Unless you change or cancel in advance—you can do so easily from our online portal—you’ll be automatically renewed for the same Plan at the current price of said Plan. If you continue to use the same people counter device during a new term, you’ll only be paying for your software Plan.
This Plan provides flexibility for those who need it. Think of it as a one-month commitment only. After the first month expires, you’re free to cancel, downgrade or upgrade.
Note: if you’re downgrading, some configurations related to features in higher Plans will be lost. If you return to a higher-performing Plan in the future, you will need to set configurations once again.
You can also pause your service for up to 6 months a year on a monthly plan. You won’t have access to the software during this period, but you will keep all personalized configurations.
Discounts are available. They start at 5+ units. Contact us or book a pricing information session. We can look at the best option for your needs.
We provide a 10% discount for non-profit organizations. Contact us for a discount request.
Contact us. We can provide you with a digital quote, without tax.
We don’t provide financing options. However, we offer NET30 payment terms when more than 5 units are purchased, or when required for public & community organizations.
Recurring fees are by credit card unless the amount is over $200/month or $2,400 annually—a credit check is then required. Contact us so we can discuss your options.
The PEARL People Counter is super simple to install. The free Storetraffic mobile app guides you through the easy process step by step. Each PEARL sensor comes premounted with high-strength sticky tape. Follow the steps, peel off, and stick! Note: We do not recommend PEARL for doors opening inwards or for fully automatic doors (sliding or otherwise). The latter typically have an infrared safety sensor that interferes with PEARL.
3D SCOPE II LC requires just one Ethernet cable (cat5 wire). This camera-based people counter comes with its own PoE power injector at no extra cost, which provides power and Internet connection over the same cable. Follow the steps listed here for the installation. If you need additional help, contact Storetraffic’s support team.
Requesting the services of your trusted local installer will usually be the most straightforward and lowest cost option to complete the mounting of a 3D SCOPE II LC People Counter. Once installed, contact the Storetraffic support team. They’ll ensure the appropriate calibration of the people counter remotely. For large deployment and special projects, we can train your installers free of charge, ensuring optimal installation at the lowest cost.
Our support service covers technical and how-to issues. It’s free and available by chat and email. We typically respond to chat messages in less than 1 minute, and to emails within 48 hours —one of the many reasons our Storetraffic team receives a 98% score for customer satisfaction!
For issues too complex to resolve by chat or email, our agents will invite you to book a phone call. Troubleshooting can then be done one-on-one with a Storetraffic expert.
Using this type of communication standard, we ensure that none of our customers ever have to hold the line to speak to an agent.
Yes, if you feel our previous Plan is a better match for your needs, you are free to keep it. It will apply to all your devices and locations. However, you won’t be able to mix and match with new Plans.
You will still be able to purchase a people counter online. Simply use the LITE Plan option, and add a subscription to your Plan after your purchase. If you have any questions, contact [email protected], we’ll be happy to help.
PEARL is a smart break-beam type of people counter. It captures any person walking normally, in or out, as long as the sensors for the beams are not obstructed. As such, it’s important to note that PEARL will not work for doors opening inwards. Also, we do not recommend it for fully automatic doors (sliding or otherwise). The latter typically have an infrared safety sensor that interferes with PEARL.
PEARL will also count every entry or exit as long as only one person walks normally through the beam at the same moment—the case for most entrances—and as long as the person is at least 54 inches tall (i.e., an adult). With the above-mentioned factors, PEARL’s accuracy can be upwards of 98%; it simply works!
The 3D SCOPE II LC People Counter comes with a 2-year Product Warranty, which includes a 2-year Accuracy Guarantee. 3D SCOPE II LC’s accuracy can reach 99%+ when counting adults. Its typical accuracy score is 98%, while the minimum acceptable is 95%. If you have any doubts about the device’s accuracy, our support team will perform several tests, record an audit or recalibrate the counter remotely. Audit results, with video, can be sent to you to confirm the device is working correctly.
Please note that the Accuracy Guarantee does not apply if the device has been moved, is not placed correctly, or if the architecture/design of the entrance changes due to renovations.
We put a lot of work into our solutions so that you won’t need the support required by other systems on the market.
Indeed, 98% of our system’s actions and operations can be accomplished simply through the user interface, including the configuration of integrations and imports/exports of data. Should you still require helpful input, our support agents are always one chat or email message away. Our Knowlegde Base is regularly updated as well.
Only the following support situations will be invoiced:
Storetraffic will process international orders placed through its secure e-shopping platform. For destination countries other than the United States and Canada***, shipping fees, including the cost of freight, and other shipping expenses, will be charged to the Payment Method upon shipment.
Current flat-fees for orders from our Website are as follow:
What’s more: when ordering from Storetraffic, it is the customer’s* responsibility to ensure the product meets all necessary requirements, and to manage the process of clearing customs potentially charged by the destination country. Import fees vary according to the customs regulations of the destination country**.
*The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
**Customs policies vary widely and some countries don’t charge import fees for shipments that fall below a minimum value. Contact the customs office of the destination country for more information.
***We do not ship to Mexico, Colombia, El Salvador, Costa Rica, Panama, Honduras, Guatemala, Bellize, Nicaragua. These countries are handled by our partner ESKBAL (www.eskbal.com)
You can consult Storetraffic’s Terms and conditions here.
Free shipping: limited to orders shipped to the 48 contiguous states and to Canadian provinces.
30-day money-back guarantee: in order to be eligible for a refund, the Customer must communicate with us within 30 calendar days of the purchase to obtain a RMA number. The 30-day money-back guarantee does not apply to orders of 10 units or more.
The product must then be received at Storetraffic’s office within 10 business days, and be in the same condition that you received it and undamaged in any way. Returning the PEARL People Counter’s mounting brackets is not required.
After we receive the item, our team will inspect it and process the refund. The money will be refunded using the original payment method for purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days, you will not be eligible for a refund.
Invoices for products are issued upon shipment by SMS Storetraffic. The Customer remains primarily responsible and liable for complete and timely payment of all invoices issued hereunder.
If you require our W-8ECI Form, it can be downloaded here.
SMS Storetraffic ships with Fedex Express, unless otherwise requested. Title and risk of loss to products shall pass to Customer upon shipment from SMS Storetraffic facility. In no event shall SMS Storetraffic have any liability for loss or damage during shipment. SMS Storetraffic shall endeavor to initiate shipment within 2 business days. SMS Storetraffic shall not be liable for any delay in delivery or failure to notice such delay.
All products (except batteries) are covered by the standard 2-year warranty period, beginning with the reception of said products. Contact [email protected] to initiate a warranty claim. No return or exchange will be accepted without a valid RMA number.
Some of our products, such as the different 3D SCOPE II LC models, can record or display video through their Web interface. It is your responsibility to respect local laws regarding viewing or recording videos in your location when using these features. A typical example is that you may need to mention that your customers are being filmed while in your location.
Software subscription to T.M.A.S. SaaS will renew automatically on expiration, calculated by adding the subscription period to the invoice date. Automatic renewal can be cancelled before the next renewal using the Manage License windows in T.M.A.S. or by contacting [email protected]. Usage of the software is subject to SMS Storetraffic’s terms and conditions.
Unlimited users: users must be employees or consultants of the Customer. SMS Storetraffic reserves the right to limit abusive usage.
Unlimited API calls: there are no limits on the number of calls, but a rate-limiter by IP applies. SMS Storetraffic can also request the Customer to make changes to the API calls if SMS Storetraffic deems the usage to be abusive or sub-optimal.
Calibration and audit limitations: SMS Storetraffic will work diligently with the Customer to resolve accuracy concerns. SMS Storetraffic will perform tests and an audit that is accessible on-demand by the Storetraffic Customer. To protect against abusive requests, SMS Storetraffic reserves the right to emit a final official opinion on accuracy after performing tests and an audit.
Accuracy Guarantee does not apply if the device has been moved, is not placed correctly, or if the architecture/design of the entrance changes due to renovations.
Pricing, terms and conditions are subject to change.
Occupancy Limitation: no people counting devices on the market can guarantee 100% accuracy. As such, our solution does not come with a 100% accuracy guarantee regarding occupancy figures. Yet, the data remains infinitely more accurate than manual counting.
As an SMS Storetraffic client, you understand that the solution’s ability to report on occupancy can be affected by limiting factors. For instance: issues with your WiFi network, someone or something blocking the counting device’s signal, or a person entering that takes a step back and walks in again. Errors could therefore add up over time. That’s why you can configure your people counter to reset occupancy daily or weekly, and why we advise users to keep an eye on occupancy numbers to make adjustments when needed through the app or software.
If you are ever dissatisfied with the occupancy accuracy, you can take advantage of our Accuracy Guarantee service or 30-day money-back guarantee. SMS Storetraffic accepts no legal liability and provides no other recourse.
Very good experience. Support has always been there and great teamwork. Best so far from all the other store traffic software we tried.
The SMS Storetraffic software is very robust, allowing for POS integration and the importing of staff hours. This allows for a detailed analysis of key metrics related to foot traffic, sales conversions, and staff-to-customer ratios.
Was skeptical at first but very useful for my small business. Lots of ways to interpret data related to traffic count. Can make staffing decisions, see effect of marketing campaigns etc.
Overall I am pleases with the product and service from Store Traffic. Early on there were some networking issues that kept cropping up but they were fixed and the techs have been diligent in monitoring to ensure the problem does not reappear.
Excellent counters, support and experience. Have had their counter for many years and still work flawlessly. We would not consider any other company.