Rewatch COVID-19: The New Normal Webinar. More Information
From growing your bottom line to improving operations and visitor experience, our solutions are built for you.
Get instant clarity thanks to our one-price policy and clear-cut people-counting plan options — no hidden fee, no confusion.
PEARL and 3D SCOPE people counters come standard with our exclusive mobile app,
giving you access to your foot traffic wherever you are.
Starting at USD 499.95
Starting at USD 1,149.95
Starting at USD 1,650.00
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Choose the best plan for your needs and budget.
USD 0.00
per month, per device
Comes with our exclusive mobile app, included with all software plans. Ideal to get started.
USD 28.95
per month, per device
Unlocks the power of your people counter with our T.M.A.S. analytics platform. Ideal for libraries, museums, places of worship, education facilities, real estate, casinos, and much more.
USD 40.25
per month, per device
Delivers retail-driven features that help retailers drive sales, optimize their operations, and gather powerful insights. POS integration available, but not required. Ideal for retail store traffic!
USD 51.65
per month, per device
Adds the benefit of real-time traffic updates. Perfect for Live Occupancy control. Exclusive with 3D Scope II.
LiteStarting at USD 0.00
per month, per device
|
StandardStarting at USD 28.95
per month, per device
|
Most Popular
RetailStarting at USD 40.25
per month, per device
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Real-TimeStarting at USD 51.65
per month, per device
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USD 0.00
per month, per device
Comes with our exclusive mobile app, included with all software plans. Ideal to get started.
USD 23.75
per month, per device
Unlocks the power of your people counter with our T.M.A.S. analytics platform. Ideal for libraries, museums, places of worship, education facilities, real estate, casinos, and much more.
USD 34.05
per month, per device
Delivers retail-driven features that help retailers drive sales, optimize their operations, and gather powerful insights. POS integration available, but not required. Ideal for retail store traffic!
USD 44.45
per month, per device
Adds the benefit of real-time traffic updates. Perfect for Live Occupancy control. Exclusive with 3D Scope II.
LiteStarting at USD 0.00
per month, per device
|
StandardStarting at USD 23.75
per month, per device
|
Most Popular
RetailStarting at USD 34.05
per month, per device
|
Real-TimeStarting at USD 44.45
per month, per device
|
|---|
| Interface and reports | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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USD 0.00
per month, per device
Comes with our exclusive mobile app, included with all software plans. Ideal to get started.
USD 19.95
per month, per device
Unlocks the power of your people counter with our T.M.A.S. analytics platform. Ideal for libraries, museums, places of worship, education facilities, real estate, casinos, and much more.
USD 29.95
per month, per device
Delivers retail-driven features that help retailers drive sales, optimize their operations, and gather powerful insights. POS integration available, but not required. Ideal for retail store traffic!
USD 39.95
per month, per device
Adds the benefit of real-time traffic updates. Perfect for Live Occupancy control. Exclusive with 3D Scope II.
LiteStarting at USD 0.00
per month, per device
|
StandardStarting at USD 19.95
per month, per device
|
Most Popular
RetailStarting at USD 29.95
per month, per device
|
Real-TimeStarting at USD 39.95
per month, per device
|
|---|
| Interface and reports | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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See below to get clear answers to common questions. Still unsure? Contact us at [email protected], and we’ll get back to you quickly.
Purchases via our website, regardless of the People counting Plan, come with a 30-day money-back guarantee. 100% of the charges are refunded. Refunds are processed on receipt of the unit at Storetraffic’s office.
Return shipping costs will be assumed by SMS Storetraffic for returns initiated from the USA and Canada only. For more information on our Return policy, including International orders, visit our Shipping and Return Policy page.
Good to know: the 30-day money-back guarantee does not apply to orders of 10 units or more. If you require a large number of people counters, we recommend testing a unit (or a few) of the desired system before placing a large order.
If you’re not sure which people counter you should pick, remember to contact us or book a demo. Our team will help you determine the optimal option for your needs.
Everything you need! PEARL comes with pre-installed AA batteries, mounting brackets with peel-and-stick tape already in place, and a special tool to press the hidden setup button. In other words: PEARL is ready to be installed in just a few minutes—simply download the app and follow the steps.
The 3D SCOPE II LC package includes the HDR camera, a set of covers for recessed or surface mounting, a Power-over-Ethernet (PoE) injector and a professional-grade remote calibration. Once your 3D SCOPE II LC is installed and connected to the Internet, simply schedule a time with our expert technicians to complete the remote calibration and setup of your new people counter.
Our efficient order management process comes with the added benefit of free FedEx, 2-day Priority Shipping.
Typically, you’ll receive your package within 3 to 4 business days from the date you placed your order.
Indeed we do! All customers who purchase a STANDARD, RETAIL, or REAL-TIME Plan will receive a personal introductory training session. Still haven’t booked your session? Click here
Included in Storetraffic’s 30-day money-back guarantee is the option to downgrade your Plan or people counter at any time within the first 30 days. The first month’s fee will be adjusted accordingly.
After the first 30 days, you can downgrade your software Plan at the end of the term, or at any time if you’re on a Monthly No Contract Plan.
Included in Storetraffic’s 30-day money-back guarantee is the option to upgrade your Plan or people counter at any time within the first 30 days. The first month’s fee will be adjusted accordingly.
We also provide you a 3-month period to firm up your choice. During those first 90 days, you may upgrade:
In any case, you’ll still get all applicable discounts.
Example: 2 months ago, you purchased a STANDARD Plan for 1 year with the PEARL People Counter. You now want to upgrade to 3D SCOPE II LC with the REAL-TIME Plan for 3 years. Not a problem. You’ll only need to pay for the price difference between the two options.
After the first 3 months, you can also upgrade from PEARL to 3D SCOPE II LC at any time. You’ll pay the price listed for the 3D SCOPE II LC People Counter as per your current software Plan, for as long as this Plan is active. You may also upgrade your software Plan by paying the difference for the term’s remaining.
Example: 9 months ago, you purchased a 1-year STANDARD Plan with the PEARL device. You now want to upgrade to 3D SCOPE II LC. As long as the Plan is active, you’ll simply need to pay the cost of the 3D SCOPE II LC People Counter to upgrade ($895).
You can add devices at any time, but the software Plan needs to be the same. However, the terms and the type of equipment can be different and will work together seamlessly. Good to know: if there are issues with your selection, our customer service department will contact you directly.
Unless you change or cancel in advance—you can do so easily from our online portal—you’ll be automatically renewed for the same Plan at the current price of said Plan. If you continue to use the same people counter device during a new term, you’ll only be paying for your software Plan.
This Plan provides flexibility for those who need it. Think of it as a one-month commitment only. After the first month expires, you’re free to cancel, downgrade or upgrade.
Note: if you’re downgrading, some configurations related to features in higher Plans will be lost. If you return to a higher-performing Plan in the future, you will need to set configurations once again.
You can also pause your service for up to 6 months a year on a monthly plan. You won’t have access to the software during this period, but you will keep all personalized configurations.
Discounts are available. They start at 5+ units. Contact us or book a pricing information session. We can look at the best option for your needs.
We provide a 10% discount for non-profit organizations. Contact us for a discount request.
Contact us. We can provide you with a digital quote, without tax.
We don’t provide financing options. However, we offer NET30 payment terms when more than 5 units are purchased, or when required for public & community organizations.
Recurring fees are by credit card unless the amount is over $200/month or $2,400 annually—a credit check is then required. Contact us so we can discuss your options.
The PEARL People Counter is super simple to install. The free Storetraffic mobile app guides you through the easy process step by step. Each PEARL sensor comes premounted with high-strength sticky tape. Follow the steps, peel off, and stick!
3D SCOPE II LC requires just one Ethernet cable (cat5 wire). This camera-based people counter comes with its own PoE power injector at no extra cost, which provides power and Internet connection over the same cable. Follow the steps listed here for the installation. If you need additional help, contact Storetraffic’s support team.
Requesting the services of your trusted local installer will usually be the most straightforward and lowest cost option to complete the mounting of a 3D SCOPE II LC People Counter. Once installed, contact the Storetraffic support team. They’ll ensure the appropriate calibration of the people counter remotely. For large deployment and special projects, we can provide a turn-key experience with the help of our trusted Storetraffic partners OR we can train your installers free of charge, ensuring optimal installation at the lowest cost.
Our support service covers technical and how-to issues. It’s free and available by chat and email. We typically respond to chat messages in less than 1 minute, and to emails within 24 hours maximum—one of the many reasons our Storetraffic team receives a 98% score for customer satisfaction!
For issues too complex to resolve by chat or email, our agents will invite you to book a phone call using Storetraffic’s electronic calendar tool. Troubleshooting can then be done one-on-one with a Storetraffic expert.
Using this type of communication standard, we ensure that none of our customers ever have to hold the line to speak to an agent.
Yes, simply use the LITE Plan option, and the subscription will be billed to your existing plan automatically when the device is added to T.M.A.S. software. You will also get the hardware credit on your software bill if you have an existing yearly or 3-years plan. If you have any questions, contact [email protected], we’ll be happy to help.
PEARL is a smart break-beam type of people counter. It captures any person walking in or out, as long as the sensors for the beams are not obstructed (e.g. a door opening inwards and blocking the signal of the PEARL People Counter).
PEARL will also count every entry or exit as long as only one person walks through the beam at the same moment—the case for most entrances—and as long as the person is at least 54 inches tall (i.e., an adult). With the above-mentioned factors, PEARL’s accuracy can be upwards of 98%; it simply works!
The 3D SCOPE II LC People Counter comes with a 2-year Product Warranty, which includes a 2-year Accuracy Guarantee. 3D SCOPE II LC’s accuracy can reach 99%+. Its typical accuracy score is 98%, while the minimum acceptable is 95%. If you have any doubts about the device’s accuracy, our support team will perform several tests and record an audit or recalibrate the counter remotely. Audit results, with video, are sent to you to confirm the device is working correctly.
Please note that the Accuracy Guarantee does not apply if the device has been moved, is not placed correctly, or if the architecture/design of the entrance changes due to renovations.
We put a lot of work into our solutions so that you won’t need the support required by other systems on the market.
Indeed, 98% of our system’s actions and operations can be accomplished simply through the user interface, including the configuration of integrations and imports/exports of data. Should you still require helpful input, our support agents are always one chat or email message away. Our Knowlegde Base is regularly updated as well.
Only the following support situations will be invoiced:
Storetraffic will process international orders placed through its secure e-shopping platform. For destination countries other than the United States and Canada***, shipping fees, including the cost of freight, and other shipping expenses, will be charged to the Payment Method upon shipment.
Current flat-fees for orders from our Website are as follow:
What’s more: when ordering from Storetraffic, it is the customer’s* responsibility to ensure the product meets all necessary requirements, and to manage the process of clearing customs potentially charged by the destination country. Import fees vary according to the customs regulations of the destination country**.
*The recipient is the importer of record and must comply with all applicable laws and regulations of the destination country. Customs delays can affect original delivery estimates.
**Customs policies vary widely and some countries don’t charge import fees for shipments that fall below a minimum value. Contact the customs office of the destination country for more information.
***We do not ship to Mexico, Colombia, El Salvador, Costa Rica, Panama, Honduras, Guatemala, Bellize, Nicaragua. These countries are handled by our partner ESKBAL (www.eskbal.com)
You can consult Storetraffic’s Terms and conditions here.
At SMS Storetraffic, we believe everyone counts. That’s why our mission is to “Bring to light the value of every individual.” Whether for our employees or your own, your customers, your patrons, or your visitors, our goal is for every individual to know and feel that they matter.
