Privacy Statement (ZA) | Reliable People and Footfall Counters

This privacy statement was last updated on April 14, 2026 and applies to citizens and legal permanent residents of South Africa.

In this privacy statement, we explain what we do with the data we obtain about you via https://storetraffic.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
we first request your explicit consent to process your personal data in cases requiring your consent;
we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. What if you don't provide us with your personal information?

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

3. Sharing with other parties

We only share this data with operators and with other third parties for which consent must be obtained.

Operators

Name: ActiveCampaign
Country: USA
Purpose: Email marketing and CRM automation

Name: Stripe
Country: USA
Purpose: Payment processing

Name: Cloudflare
Country: USA
Purpose: CDN, DDoS protection, security

Name: Microsoft
Country: USA
Purpose: Cloud services (Azure, Exchange, OneDrive, Business Central)

Name: WooCommerce
Country: USA
Purpose: E-commerce platform

Name: LiveChat
Country: Poland
Purpose: Sales support chat

Name: Calendly
Country: USA
Purpose: Meeting and demo scheduling

Name: Elfsight
Country: USA
Purpose: Widget hosting and display

Name: Cloudways
Country: Malta - Toronto Server
Purpose: Web hosting and server infrastructure

Name: Staxbill
Country: Canada & USA
Purpose: Recurring Billing Management

Third parties

Name: Google Analytics
Country: USA
Purpose: Website analytics and visitor tracking
Data: IP address, device data, browsing behavior, pages visited

Name: Google Ads
Country: USA
Purpose: Advertising and conversion tracking
Data: IP address, ad interaction data, conversion events

Name: Meta (Facebook)
Country: USA
Purpose: Social media advertising and retargeting
Data: IP address, pixel tracking data, browsing behavior

Name: LinkedIn
Country: USA
Purpose: Professional advertising and analytics
Data: IP address, ad interaction data, professional profile data

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

5. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

7. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

8. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

9. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

10. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Regulator South Africa:
P.O Box 31533,
Braamfontein,
Johannesburg,
2017
Complaints email:[email protected]

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

St. Michael Strategies Inc. dba SMS Storetraffic
86 boul. St-Luc, Suite 230, St-Jean-sur-Richelieu, QC, Canada, J3A1G1
Canada
Website: https://storetraffic.com
Email: privoff@ex.comstoretraffic.com
Phone number: 450-658-5148

13. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Patrick Thuot
SMS Storetraffic
86 boul. St-Luc, Suite 230
St-Jean-sur-Richelieu, QC
J3A 1G1
Canada

Annex

SMS Storetraffic Product Specific Privacy Information & Additional Clarifications

About Our Business and the Data We Collect

SMS Storetraffic ("SMS", "we", "our") operates the storetraffic.com website, the T.M.A.S. Platform, the iOS/Android Storetraffic App, and help.storetraffic.com (collectively, the "Service").

Our hardware and software products are sold exclusively to businesses. The information we ask you to provide is professional in nature. While using our Service, users should input business information only and not personal data. To ensure we control and report correctly on who accesses information stored in our Software Platforms, we log IP addresses, time and date of login, device type, OS version and browser version.

Regardless of the above, we protect any data we collect, including professional email addresses, business phone numbers, and first and last names. We understand that some users may unintentionally input personal data even if it is not required or intended while using our Service; we therefore always protect any data we collect.

Industry Benchmarks

We may use anonymized and aggregated business data from our Customers to provide industry benchmarks, such as traffic trends and averages. We compile and deliver these benchmarks only when full anonymity can be assured. We do not use any personally identifiable data in these benchmarks.

Cross-Border Data Transfers

We use third-party cloud services and software, which means data may sometimes be stored in locations other than the Province of Quebec, Canada, where our business is headquartered. We take great care in selecting third-party cloud services and software to ensure the security and privacy of all business data collected.

Cookies and Regional Consent

Among our services, only the storetraffic.com website uses cookies that may contain personally identifiable information, and only if you allow it. Our other platforms (T.M.A.S. Platform, iOS/Android Storetraffic App, help.storetraffic.com) make minimal use of cookies and do not collect personal data through them.

For visitors from the European Union, the United Kingdom, Canada, or other jurisdictions where required by law, performance and third-party cookies will only be activated if you expressly allow them (Opt-In). In certain US states where third-party cookies are considered a "sale" of personal information, you will be presented with a means to refuse them (Opt-Out).

Payment Processing

We do not store or collect payment card details. Payment information is provided directly to our third-party payment processors, who are PCI-DSS compliant. Our payment processors are: