- Retail Knowledge
8 Steps To Turn Your Customer Service From Good To Excellent
Why is CUSTOMER SERVICE important? • It Keeps The Customers Happy • It Determines How You Do Against The Competition • It Says A Lot About How Long Your Business Will Survive • Helps Public Image Most businesses aim to give their customers good customer service but focussing on increasing those efforts can result in even better results such as ongoing client and customer retention. So how do you go from good customer service to delivering EXCELLENT customer service?